Returns & Exchanges
At Tone Tec, we want you to be completely satisfied with your premium fashion choices. If your purchase doesn't meet your expectations, you can return or exchange items within 30 days of delivery.
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unworn items with original tags attached into the original shipping box or a secure mailing bag.
Attach Shipping Label
Print the prepaid return shipping label provided via email and securely affix it to the outside of your package.
Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing